Your front desk is full.
Your phone is ringing.
Every call that hits voicemail is a patient who books with the clinic down the street. Otumia's AI handles intake, scheduling, and insurance questions 24/7 — so your staff can focus on the patients in front of them.
Incoming Call — New Patient
AI Answered in 0.3s
AI: Thank you for calling! I can help you schedule an appointment. Are you a new or existing patient?
Caller: New patient. I need a dental cleaning and I have Delta Dental insurance.
AI: We accept Delta Dental. I'll send you intake forms via text and book your first available slot. How does Thursday at 2 PM sound?
Status
Booked
Insurance
Verified
Intake
Sent
Built for every practice
AI trained on the terminology, workflows, and patient expectations specific to your type of clinic.
Dental Practices
Appointment scheduling, insurance verification, emergency triage for toothaches and broken crowns.
Med Spa & Aesthetics
Consultation booking, treatment info, pricing inquiries, and post-procedure follow-ups.
Chiropractic
Recurring appointments, new patient intake, insurance questions, and adjustment scheduling.
Veterinary
Emergency triage, appointment booking, prescription refills, and vaccination reminders.
Optometry
Eye exam scheduling, contact lens reorders, insurance checks, and frame availability.
Physical Therapy
Session scheduling, insurance pre-authorization, progress tracking, and home exercise reminders.
0%
of patient calls go unanswered
$0K
lost per practice annually from missed calls
0%
of patients switch providers after one bad call experience
0.2x
more appointments booked with AI vs voicemail
AI that runs your front desk
HIPAA-compliant AI trained on healthcare workflows, insurance terminology, and patient communication best practices.
Patient Intake
AI collects patient information before the visit, sends intake forms via SMS, and updates your EHR — so patients walk in ready.
Insurance Verification
Confirms coverage, explains copays, checks deductibles, and handles pre-authorization so your front desk isn’t stuck on hold.
Appointment Scheduling
Books, reschedules, and cancels appointments. Sends reminders via text and reduces no-shows by up to 60%.
Emergency Triage
Identifies urgent cases with structured intake questions, routes to on-call providers, and provides basic first-aid guidance.
HIPAA Compliant
All conversations encrypted end-to-end. No PHI stored on our servers. Full audit trail for compliance reviews.
Bilingual Support
English and Spanish for diverse patient populations. Seamless language detection — no menu prompts, no transfers.
Live in 48 hours
We handle everything. You keep caring for patients.
Share Your Practice Details
Services offered, provider schedules, insurance accepted, intake requirements. 15-minute onboarding call.
We Train Your AI
Custom knowledge base with your specialties, scheduling rules, and patient communication style. HIPAA review included.
Start Booking Patients
Forward your calls. AI answers, schedules appointments, verifies insurance. You get real-time SMS alerts.
“We were losing 15 new patients a month to unanswered calls. Otumia cut our no-show rate in half and our front desk finally has time to actually help the patients in the office.”
Dr. Rachel Kim
Owner, Bright Smile Dental — Phoenix, AZ
Calculate your lost patients
See what missed calls are really costing your clinic.
You're losing per year
$499,200
With Otumia, you'd capture 67% of those calls
+$334,464
recovered revenue per year
How Otumia compares in healthcare
| Feature | Otumia | Weave | Solutionreach | Answering Service |
|---|---|---|---|---|
| Patient intake | ✓ | Text only | Text only | ✗ |
| Insurance verification | ✓ | Partial | ✗ | ✗ |
| Appointment scheduling | ✓ | ✓ | ✓ | Partial |
| Emergency triage | ✓ | ✗ | ✗ | Partial |
| HIPAA compliance | ✓ | ✓ | ✓ | Varies |
| Bilingual (EN/ES) | ✓ | ✗ | Partial | Extra cost |
| Website included | ✓ | ✗ | ✗ | ✗ |
| SEO included | ✓ | ✗ | ✗ | ✗ |
| Review automation | ✓ | ✓ | ✓ | ✗ |
| Price | $197–997/mo | $399+/mo | $329+/mo | $1–3/call |
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